fn88 Privacy Policy — How We Handle Your Data

01Introduction

fn88 operates the online casino and sports betting platform accessible at fn88.one. As the data controller for this platform, fn88 is committed to protecting the personal information of all users. This Privacy Policy sets out in clear terms what data fn88 collects from players, why it is collected, how it is stored and used, and the rights available to players regarding their own information. This Policy applies to all users of the fn88 platform, including registered players, visitors who browse without registering, and anyone who contacts fn88 support.

By registering an account with fn88 or by continuing to use the fn88 platform, you acknowledge that you have read this Privacy Policy in full and consent to the collection and use of your personal data as described herein. If you do not consent to the terms of this Privacy Policy, you must not register an account or continue to use the fn88 platform.

02Information We Collect

fn88 collects personal data in the following categories. Data is collected only where it is necessary for a specific, legitimate purpose connected to the operation of the fn88 platform:

• Identity Data: Full name, date of birth, gender, and nationality as provided during account registration or KYC verification.
• Contact Data: Email address, phone number, and any address information provided by the player for verification or correspondence purposes.
• Financial Data: Payment method identifiers (such as bKash or Nagad account numbers used for deposits and withdrawals), transaction amounts, and transaction history. fn88 does not store full card numbers or banking credentials.
• Technical Data: IP address, browser type and version, device type, operating system, time zone, session duration, pages visited, and referring URLs. This data is collected automatically when you access fn88.
• Behavioural Data: Betting history, game preferences, session frequency, bonus usage, and responsible gaming tool interactions. This data is used to personalise the platform experience and to fulfil regulatory and responsible gaming obligations.

03How We Use Your Information

fn88 processes personal data only for clearly defined purposes. The data collected from players is used solely for the following purposes:

• To create, manage, and administer player accounts, including processing registrations, account updates, and account closures.
• To process deposits and withdrawals through the player's chosen payment methods, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• To verify the identity and age of players in compliance with KYC and anti-money laundering (AML) obligations. Players must be 21 or older; fn88 uses identity data to enforce this requirement.
• To detect and prevent fraudulent activity, account abuse, collusion, and money laundering. fn88 may use automated tools and human review in this process.
• To personalise the player experience, including tailoring promotions, game recommendations, and responsible gaming notifications based on individual account activity.
• To communicate with players regarding account status, transaction confirmations, security alerts, promotions, and support responses. Players may opt out of promotional communications at any time by contacting support.

04Legal Basis for Processing

fn88 processes personal data only where a valid legal basis exists. The legal bases relied upon for processing activities are:

• Contractual Necessity: Processing required to deliver the fn88 service under the Terms and Conditions agreed to at registration — including account management, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable laws — in particular KYC, AML, and financial reporting obligations that apply to operators in the online gaming sector.
• Legitimate Interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming compliance, where these interests are not overridden by the rights of the data subject.
• Consent: Where fn88 relies on consent — for example, for direct marketing communications — players may withdraw consent at any time without detriment to their account by contacting support.

05Sharing Your Information

fn88 does not sell personal data. fn88 does not share personal data with third parties for the purposes of third-party direct marketing. Personal data may be disclosed in the following limited circumstances only:

• Service Providers: Third-party companies engaged by fn88 to provide platform infrastructure, payment processing, identity verification, fraud detection, customer support, and analytics — strictly under data processing agreements that prohibit independent use of the data.
• Regulatory & Law Enforcement: Where fn88 is legally required to disclose personal data to a regulatory authority, court, or law enforcement agency, fn88 will comply with that requirement. fn88 will notify the affected player of such disclosure where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of fn88's business assets, personal data held by fn88 may be transferred as part of that transaction. Affected players will be notified in advance of any such transfer.

All third-party service providers engaged by fn88 are contractually required to maintain the confidentiality and security of any personal data they process on fn88's behalf, and to use that data only for the specific purpose for which it was provided.

06Cookies and Tracking Technologies

fn88 uses cookies and similar tracking technologies to operate the platform, remember player preferences, and analyse usage patterns. The following types of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the fn88 platform to function. They maintain your login session, remember your account state, and enable secure payment flows. These cannot be disabled without breaking core platform functionality.
• Analytics Cookies: These cookies help fn88 understand how players interact with the platform — which pages are visited, how long sessions last, and which features are used most. This data is used in aggregate form to improve the platform and is not used to identify individual players.
• Preference Cookies: These cookies remember settings and preferences selected by the player, such as language preferences and display settings, so that they do not need to be re-entered on each visit.

Players may manage cookie preferences through their browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the fn88 platform and may prevent login or payment processes from completing successfully.

07Data Retention

fn88 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The retention periods applied to each category of data are set out in the data types table in Section 2 of this Policy. Where data is no longer required for any legitimate purpose and no legal retention obligation applies, fn88 will securely delete or anonymise that data.

For accounts that have been closed by the player or terminated by fn88, personal data will be retained for the period required by AML and financial compliance regulations — typically five to seven years — after which it will be securely deleted. Where a player has been permanently excluded from the fn88 platform, their exclusion record will be retained indefinitely to prevent re-registration.

08Your Rights

As a player on the fn88 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the fn88 support team via the email address listed in the footer of this page:

• Right of Access: You may request a copy of the personal data fn88 holds about you, along with information about how it is being used. fn88 will respond to access requests within a reasonable timeframe.
• Right to Rectification: If any personal data fn88 holds about you is inaccurate or incomplete, you may request that it be corrected. fn88 will action correction requests promptly, particularly where the inaccuracy relates to identity or contact data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where it has been unlawfully processed. Note that fn88 may be required by law to retain certain data (e.g. AML records) notwithstanding an erasure request.
• Right to Object: You may object to the processing of your personal data where fn88 relies on legitimate interests as its legal basis. fn88 will stop processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Data Portability: Where processing is based on your consent or on a contract, and is carried out by automated means, you may request that fn88 provide your personal data in a structured, commonly used, machine-readable format.

fn88 will respond to all data rights requests within 30 days of receipt. Where a request is complex or numerous, this period may be extended by a further 30 days, in which case fn88 will notify you within the initial 30-day window.

09Security

fn88 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data in transit, access controls restricting data to authorised personnel only, regular security assessments of platform infrastructure, and secure data storage practices for data at rest.

While fn88 takes all reasonable steps to protect personal data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to the rights and freedoms of affected players, fn88 will notify affected players without undue delay and will take all appropriate remedial action.

10Children and Minors

fn88 is strictly an adult platform. Players must be 21 years of age or older to register and use the fn88 platform. fn88 does not knowingly collect personal data from anyone under the age of 21. If fn88 becomes aware that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. Parents and guardians who believe a minor may have registered on fn88 should contact support immediately via the email address listed in the footer of this page.

11Changes to This Privacy Policy

fn88 reserves the right to update or amend this Privacy Policy at any time. The most current version will always be available at fn88.one/privacy-policy, with the effective date updated accordingly. Where changes are material — meaning they significantly affect how fn88 uses personal data or the rights available to players — fn88 will notify registered players by email or via an in-platform notification prior to the changes taking effect. Continued use of the fn88 platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy.

12Contact and Data Queries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data fn88 holds about you, please contact the fn88 support team. All privacy-related correspondence should reference your registered account email address so that your query can be handled promptly and securely. fn88 aims to acknowledge all privacy queries within 48 hours and to resolve them within 30 days.